Question 1

Where does Aegellia's olive oil come from?

Accepted Answer

All Aegellia olive oil is sourced from over 50 family-owned groves along Turkey's Aegean coast — specifically the Izmir, Aydın, Balıkesir, and Muğla provinces — using predominantly Memecik, Ayvalık, and Gemlik olive varieties.

Question 2

What is the minimum order quantity (MOQ) for B2B buyers?

Accepted Answer

MOQ is 1 pallet (~600–1,200 retail units depending on bottle size) for packaged goods, and one 20ft container (~18–22 metric tons) for bulk or flexitank orders. Smaller sample orders up to 6 samples per request are available.

Question 3

Which certifications does Aegellia hold?

Accepted Answer

Aegellia products are certified under EU Organic (EC 834/2007), USDA Organic (NOP), ISO 22000:2018, BRCGS Food Safety Grade A, HACCP, GMP, plus Halal and Kosher (OU) where applicable. Certificates of Analysis (CoA) accompany every shipment.

Question 4

What Incoterms and payment terms does Aegellia support?

Accepted Answer

We support FOB, CIF, CFR, DDP, and EXW Incoterms. Standard payment is 30% advance via T/T with 70% against Bill of Lading. Letters of Credit (L/C) and volume-based annual contracts are available for repeat buyers.

Question 5

What is the acidity and polyphenol content of Aegellia olive oil?

Accepted Answer

Aegean Reserve EVOO has a maximum acidity of 0.3% with polyphenol content above 350 mg/kg. Our Early Harvest Premium reaches a maximum 0.2% acidity with polyphenols exceeding 500 mg/kg — among the highest naturally occurring levels in commercial EVOO.

Question 6

Does Aegellia offer private label and white label services?

Accepted Answer

Yes. We offer full private-label services including custom bottle design, label printing, EAN/UPC barcoding, regulatory compliance support for target markets (FDA, EU, etc.), and dedicated account management. Custom MOQ applies per specification.

Question 7

How long does shipping take?

Accepted Answer

Sample shipments by air freight take 3–5 business days. Standard sea freight orders take 2–4 weeks depending on destination port. Bulk flexitank shipments from Izmir (Alsancak) or Mersin take 3–5 weeks to most destinations.

Question 8

Which countries does Aegellia currently export to?

Accepted Answer

Aegellia exports to 47+ countries. Key markets include the United States, Germany, United Kingdom, Japan, South Korea, United Arab Emirates, Saudi Arabia, China, Australia, and Canada. Growing markets include Brazil, India, and Southeast Asia.

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